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Overreliance

A pattern in which a person accepts AI outputs or advice, or delegates judgment to them, beyond what is warranted by their accuracy, uncertainty, task conditions, and the need for checking.

Example

A response is visibly marked as having little supporting evidence, yet a user relies on it for an important decision without checking it.

Distinctions and cautions

Frequent use of AI is not by itself overreliance. The issue is whether the weight placed on AI outputs exceeds what is appropriate in the circumstances. Human Oversight provides mechanisms for supervision and intervention; Verification is the act of checking outputs. Neither is synonymous with Overreliance.

Terminology note

The appropriate degree of reliance depends not only on AI performance but also on circumstances such as the stakes of the task, uncertainty, the user, and available means of verification.

Evidence

View evidence →

Artificial Intelligence Risk Management Framework: Generative AI Profile

Title
Artificial Intelligence Risk Management Framework: Generative AI Profile
Author / organization
NIST
Year
2024
Source type / publication status
Government official technical publication; published
Supported concepts / claim context
Overreliance, automation bias, oversight.
Scope and limitations
Contextual risk-management guidance for GenAI.
Access / version note
Published official source.
Recorded official URL / DOI / identifier
DOI: 10.6028/NIST.AI.600-1 (DOI resolver)

Does the Whole Exceed its Parts?

Title
Does the Whole Exceed its Parts?
Author / organization
Bansal et al.
Year
2021
Source type / publication status
CHI peer-reviewed research; published
Supported concepts / claim context
Overreliance and appropriate reliance.
Scope and limitations
Predictive decision tasks; interface and task context differ from modern agents.
Access / version note
Published CHI.
Recorded official URL / DOI / identifier
DOI: 10.1145/3411764.3445717 (DOI resolver)

Explainability does not mitigate the negative impact of incorrect AI advice...

Title
Explainability does not mitigate the negative impact of incorrect AI advice...
Author / organization
UNKNOWN
Year
2024
Source type / publication status
Scientific Reports peer-reviewed research; published
Supported concepts / claim context
Overreliance; limits of explanations.
Scope and limitations
Personnel-selection task; task-specific.
Access / version note
Author or organization remains UNKNOWN; title abbreviated as recorded.
Recorded official URL / DOI / identifier
DOI: 10.1038/s41598-024-60220-5 (DOI resolver)

AI Risk Management Framework 1.0

Title
AI Risk Management Framework 1.0
Author / organization
NIST
Year
2023
Source type / publication status
Government official technical publication; published
Supported concepts / claim context
Human Oversight, roles, challenge/override context.
Scope and limitations
Broad risk framework, not an experimental estimate of effect size.
Access / version note
Published official source.
Recorded official URL / DOI / identifier
DOI: 10.6028/NIST.AI.100-1 (DOI resolver)